Terms of Use
This page sets out the terms and conditions that govern your use of Bounty Reels. It explains the relationship between us and our users, the basic rules for account use, and the responsibilities that apply when you place bets, use promotions, or manage funds. We aim to keep the rules clear and practical so you can understand your obligations and ours.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share login credentials and notify us immediately if you suspect unauthorised access. We may require you to verify your identity, address, or payment method before allowing deposits, play or withdrawals. If verification is requested, withdrawals may be paused until checks are complete.
We may suspend or close accounts where we reasonably suspect fraud, money laundering, abuse of promotions, or breaches of these terms. Any funds subject to investigation may be held until the matter is resolved.
Eligibility requirements
To open and use an account you must be of legal age in your jurisdiction and meet any additional eligibility checks we apply. You must not be excluded or self-excluded from gambling in any relevant jurisdiction. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed.
Acceptable platform use
Use of the platform must be lawful and in line with our acceptable use policies. Prohibited activity includes impersonation, employing automated software to access services, attempting to manipulate games or promotions, and any conduct intended to exploit system errors. We may limit or cancel bets placed in clear error or where rules have been bypassed.
General bonus and promotion rules
Promotions and welcome offers are subject to specific terms which will be provided with each offer. General rules include requirements to meet wagering conditions, restrictions on eligible games, and limits on maximum bet sizes when using bonus balance. Where promotional terms conflict with these general terms, the specific promotion rules will apply. Wagering requirements, validity and any withdrawal restrictions will be stated with each promotion or otherwise made available on request.
Deposits and withdrawals
We accept a range of payment methods. Minimum and maximum deposit and withdrawal amounts may vary by method and will be shown when you choose a payment option. Withdrawals may be subject to verification checks and additional security measures. Processing times depend on the selected method and may be longer while identity or source-of-funds checks are completed. Fees, where applicable, will be disclosed at the time of transaction.
Dispute resolution
If you have a complaint or dispute you should contact our support team in the first instance. We will acknowledge and aim to resolve disputes promptly and fairly. If you are not satisfied with our response you may escalate the matter to any applicable alternative dispute resolution body where appropriate. Disputes will be handled in accordance with these terms and any relevant laws.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be communicated to active account holders by notice on the site or by other reasonable means. Continued use of the service after changes are published indicates acceptance of the updated terms. You should review these terms periodically to stay informed of any changes.