Bounty Reels Casino Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you use Bounty Reels. We take your privacy seriously and set out here the types of information we gather, how we use it, the choices you have, and how to contact us about your data. This page applies to players using our services in the United Kingdom.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal information such as your name, date of birth, email address, telephone number, postal address and identity documents where required for verification. We also hold account credentials and security information to protect your access.
Technical data
We collect technical details from your device and browser, including IP address, device type, browser type, operating system, language settings and connection data. This helps us deliver the service, detect fraud and improve site performance.
Transactional data
We record transactions and activity related to your account, for example deposits, withdrawals, bets, game history and customer service interactions. Payment card or e-wallet details are processed by our payment partners and retained only as permitted to support payments and comply with legal obligations.
How we use your information
We use information to operate and improve our services, to process transactions, to verify identity and age, to prevent fraud and money laundering, and to respond to enquiries. We may also use data for security monitoring, account management, regulatory compliance and to provide customer support. Where we rely on consent for certain communications, you may withdraw that consent at any time.
Data protection practices
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse. Access to personal data is restricted to employees and authorised service providers who need it to perform their duties. We retain data for as long as necessary to provide services, to meet legal requirements and to resolve disputes.
Cookies and tracking technologies
We use cookies and similar tracking technologies to remember preferences, provide personalised content and to measure and improve our services. Some cookies are essential for site functionality; others support analytics and marketing. You can manage cookie preferences through your browser settings or the cookie controls on our site.
User rights
If you are a user in the UK you have rights to access personal information we hold about you, request correction, request deletion subject to legal obligations, and object to or restrict certain processing. You may also request a copy of your personal data in a portable format where applicable.
Access, correction and deletion of data
To exercise your rights please contact us at [email protected]. We may require proof of identity before fulfilling requests to protect your account. Requests will be handled in line with applicable privacy obligations; if we cannot comply we will explain why.
Information sharing and third parties
We share personal data with service providers who support our operations, including payment processors, fraud prevention services, customer support providers and analytics vendors. We may disclose information where required by law or to protect our rights. We do not sell your personal information.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, we will notify users through the account or by email. Please review this page periodically to stay informed about how we handle your information.